Koko Black Reviews
(Rated by 2489 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Alipay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.2
Base on 15 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Shipping & Delivery4.2
- Customer Service4.4
- Price & Quality4.2
- Return Policy4.5
Recent Customer Reviews (15)
Denise Swanner
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Babette Richter
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Deeann Cristobal
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Anke Fassbinder
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Rebekah Mitchell
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Mason Archer
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Ralph Goldschmidt
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Virginia Decker
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Olivia Pinkham
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Lucas Dubeau
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Koko Black Pricing
Christmas Advent Calendar
$79.00
Yours & Mine Advent Calendar
$159.00
Macadamia Medley
$69.90
Koko's Edible Ornaments
$69.90
Under $100
up to $100
Under $50
up to $50
Under $150
up to $150
Payment Methods
Accepted Payment Options:
Prices for items on Kokoblack.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Alipay
Payment Process
- Payments can be made online during the checkout process.
- For Koko Black credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Koko Black Pros & Cons
Pros
1
Premium Ingredients: Koko Black uses 100% cocoa butter with zero palm oil and other vegetable fats, ensuring a rich and smooth chocolate experience.
2
Handcrafted: Their products are handcrafted using premium, natural ingredients, free from artificial colors and flavors.
3
Australian Flavors: Koko Black creates unique Australian flavors that pair beautifully with rich, fruity dark chocolate, featuring an earthy aroma and exquisitely sour taste.
4
Artisanal Approach: Their artisans highlight the unique characteristics of each flavor, adding a touch of magic to their chocolate.
5
Quality Assurance: The company focuses on using the best couverture to ensure a high-quality chocolate experience.
6
High-Quality Ingredients: Koko Black uses 100% natural ingredients, no artificial colors, flavors, or preservatives, and supports 100% sustainably sourced cocoa.
7
Positive Reviews: The company has an average score of 4.28 with 928 customers rating them as excellent.
8
Variety of Products: Offers a range of handcrafted chocolates, including Salted Caramel Marbles and Mango and Vanilla.
CONS
1
Quality Issues: Some customers have reported poor quality chocolate, suggesting the use of cheap couverture.
2
Delivery Issues: There have been complaints about inaccurate delivery times, items being delivered to the wrong address, and poor customer service during delivery issues.
3
Customer Service Problems: Some customers have experienced unprofessional behavior from customer service representatives, including being ghosted or receiving unhelpful responses.
4
Shelf Life Concerns: Some products have been noted to have a short shelf life, which can be disappointing for customers.
Koko Black Features and Benefits
Features
Premium Ingredients
Koko Black uses 100% cocoa butter with zero palm oil and other vegetable fats, ensuring a rich and smooth chocolate experience.
Handcrafted
Their products are handcrafted using premium, natural ingredients, free from artificial colors and flavors.
Australian Flavors
Koko Black creates unique Australian flavors that pair beautifully with rich, fruity dark chocolate, featuring an earthy aroma and exquisitely sour taste.
Artisanal Approach
Their artisans highlight the unique characteristics of each flavor, adding a touch of magic to their chocolate.
Quality Assurance
The company focuses on using the best couverture to ensure a high-quality chocolate experience.
High-Quality Ingredients
Koko Black uses 100% natural ingredients, no artificial colors, flavors, or preservatives, and supports 100% sustainably sourced cocoa.
Positive Reviews
The company has an average score of 4.28 with 928 customers rating them as excellent.
Variety of Products
Offers a range of handcrafted chocolates, including Salted Caramel Marbles and Mango and Vanilla.